Posted 11:53 AM 5/21/2012 by Elizabeth Landau (CNN)
(CNN) -- Heather Bixler wishes she could undo the moment she's relived countless times: She was leaving her New York apartment with her 4-year-old daughter and infant son, who was in a baby carriage. It was May 2, 2003, and they were going to rent a movie.
The doorman, perhaps just to play (More)